Freedom Wash — Jason Broudy

[ JSUN BRODEE ]

GRAPHIC DESIGNER
EXPLORER OF DISCIPLINES

Freedom Wash [Interactive Mobile Application]

Engaging with customers to create an interactive mobile app that uses License Plate Recognition software to activate car washes.

A hierarchical system that enables users to compare wash packages effortlessly through a structured card layout, communicating the value proposition of each option.

Additional tabs offer users access to self-service wash time, vacuum time, and merchandise.

Providing a flexible upselling component that allows users to customize their purchase by choosing add-ons during the checkout process.

Including a dynamic pricing system for self-service and vacuum time.

A comprehensive and user-centric dashboard, offering users full control over their purchases, while maintaining a cohesive and intuitive interface.

The License Plate Recognition System lends a hands-free car wash experience as the system automatically recognizes their vehicle upon arrival, eliminating physical interaction with kiosk.

Catering to customer feedback by introducing a dynamic feature that addresses the challenge of managing multiple washes attached to a single vehicle.

Recognizing a need to tailor the experience for users with multiple vehicles by allowing them to manage multiple queues.

Coordinating the License Plate Recognition System with the Queue feature for the car wash activation process.

In-app activation of vacuum or self-service hose, providing users with a user-friendly experience and an additional touchless feature by utilizing QR codes and dynamic timers.

Prompting location confirmation enhances security and prevents unintentional activations.

Once activating the service with the Start button, the timer begins to count up for instant activation purchases or count down for prepaid time purchases.

PROCESSEngaging in workshops to gain insight from stakeholders, ensuring alignment with their goals.

Conducting interviews with Freedom Wash employees to understand pain-points.

Initiating user research sessions with current subscription members for feedback on their existing experiences and expectations.

Collaborating with development team to ensure technical feasibility.

Initiating the design process by creating wireframes that visually represent each key feature of the app.

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